Moving Bin FAQs

We're a bin rental company, not a moving company — you do the packing, loading, and driving; we handle delivering and picking up the bins themselves.

As soon as you know your move date. There's no minimum notice — but we own a fixed number of bins, and weekends, the end of the month, and the spring-to-summer stretch fill up first. Two to three weeks ahead is a comfortable window if your date is already set. Booking early doesn't cost any more, and it's the only way to be sure of your dates.

Moving in a few days? Book anyway, or call or text us at (913) 353-4985. More often than not we have room — and if we don't, we'll tell you right away instead of leaving you guessing.

Full payment is required at booking, handled securely online with a major credit or debit card. A card is kept on file to cover any incidental fees outlined in your rental agreement.

Heavy-duty, stackable 18.75-gallon totes (27" x 17" x 12") — sized to hold plenty while still being easy to carry. Attached lids snap securely closed, so there's nothing loose to lose and no tape required.

Yes. Every bin in your order is cleaned, sanitized, thoroughly dried, and inspected before delivery — our Clean Bin Promise. A Move Kit rides along in your first bin with a wet-erase marker and short instructions, so the whole order arrives ready to go.

Yes — please keep each bin under 35 lbs so the lid closes fully and the bin stays safe to lift and stack.

No hazardous materials, liquids, perishables or food, live animals or plants, or illegal or stolen items.

A starting point, not a rule — how much you own matters more than how many rooms you have.

Packing light? Size down. Lots of books, a full kitchen, or a garage to clear? Size up — and if you run short mid-move, call us at (913) 353-4985 — if we have bins available, we'll bring more. Full pricing is on the Pricing page.

About one medium moving box. Our bins hold 18.75 gallons (27 × 17 × 12 inches) — and a bin you can actually fill is worth more than a bigger box you have to pack half empty to keep it liftable.

The rest of the difference: bins stack squarely so nothing shifts in the truck, the attached lids close on their own with no tape, and there's nothing to buy, build, flatten, or haul off when you're done.

Less than you'd expect. The bins nest into each other, so your order arrives as a few compact stacks tucked into a corner rather than spread across a room. Pull them apart a few at a time as you pack.

One note — the attached lids fold outward when nested, so a nested stack sits a little wider than an assembled bin.

Yes, dollies are included with every package — the number included scales with your package size. See the Pricing page for details. Multi-story move or a lot of heavy items? Give us a call and we'll sort out an extra.

A small kit riding in your first bin at delivery — a Clean Bin Promise card confirming your bins were cleaned, sanitized, and inspected, plus a wet-erase marker and short instructions for labeling and stacking. It comes back with the bins at pickup and gets reused for the next order.

We deliver anywhere in Johnson County and on the Kansas side of the metro — Overland Park, Olathe, Lenexa, Shawnee, Leawood, Merriam, Mission, Prairie Village, and their neighbors.

Moving across the state line? That's common here, and it's not a problem. We deliver to your Kansas address and collect the bins from your new place afterward — including addresses in Missouri — up to 35 miles from us. That covers Kansas City, Lee's Summit, Liberty, and most of the metro. Farther out, just ask and we'll quote the trip.

Yes — delivery and pickup are included within 10 miles of central Overland Park. Beyond that, a small per-mile fee applies. Contact us for a quote based on your address.

No. Delivery and pickup are both contactless as long as we have clear access instructions. Our driver takes a confirmation photo at drop-off and pickup for your records.

If you let us know in advance that you need to reschedule, there's no charge. If a delivery attempt fails with no advance notice, a $25 rescheduling fee applies.

Yes, twice. You get a confirmation email as soon as you book, with your dates and details. Then on delivery day we send you a photo of your bins showing exactly where we left them — since delivery is contactless and you don't need to be home, that photo is how you know they've arrived and where to look.

Yes — you'll be able to add delivery placement notes (like "leave by the garage" or "side door") right in your booking.

Every package is available as a 7-day (Express) or 14-day (Standard) rental. Toggle between them on the Pricing page to compare.

Upgrading from 7 to 14 days costs only the difference between the two rates — never more than booking 14 days upfront. Need longer than that? As long as you stay in touch with us, there's no maximum — bins just continue at the extra-week rate for your package on the Pricing page.

Contact us and we'll do our best to get you more bins, subject to availability.

Want to keep a few instead of sending them back? Just let us know before your scheduled return date — $29 per bin, $79 per dolly, no pickup needed. This discounted rate is only available if you tell us during your rental; bins that just aren't returned are handled under our standard missing-item fee instead.

Normal wear and tear from careful moving is expected and never charged. Missing or destroyed bins are $45 each, missing or destroyed dollies are $95 each, and minor damage is $15. Excessively dirty returns incur a $10 cleaning fee. Bins are assessed within 72 hours of return, and we'll always reach out before charging anything.

Full refund if cancelled 48 or more hours before delivery. Inside 48 hours, you'll receive a 50% refund. Contact us if your plans change and we'll work with you.